4.81

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761

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Shalanda Cross, FNP-C
Board Certified, Family Medicine, 8 years of experience
What makes you passionate about being a healthcare provider? I am passionate about being a healthcare provider because it is an excellent opportunity to impact the health of our communities. As a provider, it is a great way to show concern and care to patients by sharing knowledge and helping patients to care for and love themselves. I love educating and empowering patients about their health. In your opinion, what should be the role of a primary care provider for a patient, taking into account both physical health and behavioral health needs? The role as a primary care provider is to treat each patient as an individual. Holistically, each patient has different needs and it is the responsibility of the provider to make sure physical and behavioral needs are addressed. Establishing a rapport will guide providers and the patient to approach solutions to the patient's healthcare needs. Tell us a little bit about yourself. What do you like to do in your spare time? I am very competitive and love playing board games with family friends. I enjoy traveling and visiting state capitols, state parks and national parks. I also appreciate being captivated by a good book.

Currently treating patients in:

California

This provider is not currently accepting new patients.

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We accept most insurance plans

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Quick Answers

Provider Information

  • All providers are board-certified

  • All providers are Primary Care Providers and are able to offer treatment for a very wide variety of conditions, including illnesses, colds, coughs, and flu, COVID, insomnia, sleep apnea,  diabetes, hypertension, and much more. You can see a complete list here.

  • Controlled substance treatments are not available for patients residing in GA, OH, MI, or NC. After a thorough medical intake (which may include a preventative exam or records received), medications can be prescribed including Strattera, Qelbree, Clonidine, Guanfacine, Adderall, Concerta, and Ritalin.

  • While providers are not psychiatrists, they are able to evaluate and treat mental health issues including ADHD, Anxiety, and Depression

  • You can message your provider via the Circle Medical care team in our secure in-app chat on your mobile device

Pharmacy Questions

  • Circle Medical is a fully-licensed medical practice

  • Most pharmacies are able to fill prescriptions sent by our providers

  • We recommend going to a pharmacy where you are already an established patient, if possible

  • Please note that there is an ongoing nationwide shortage of many common ADHD medications, so many pharmacies may be out of stock

  • The decision to fill prescriptions is often up to the discretion of the individual pharmacist


Recommended Pharmacies:

  • Bartell Drugs

  • Costco

  • Duane Reade

  • Fred Meyer

  • Giant Eagle

  • HEB

  • OptumRX

  • QFC

  • Rite Aid

  • Walgreens

  • Walmart

Appointment Details and Costs

Details:

  • Initial intake appointments are 30 minutes, 40 for an Annual Wellness Exam

  • 2nd appointment: 20 mins, includes ADHD assessment part 2

  • For starting treatment that includes a ontrolled substance as part of your treatment plan, we require proof of an Annual Wellness Exam (AWE) within the last year, or one performed with Circle Medical, before starting a treatment plan

  • We do this in order to ensure we have a full picture of the health and wellbeing of our patients

  • We are not able to see or treat patients under the age of 18

  • You may submit any previous ADHD and AWE records prior to your appointment for your provider to review


Costs:

  • Costs may vary widely based on your particular insurance plan

  • In 2022, more than 75% of Circle Medical patients with insurance paid $35 or less per appointment

  • AWEs are typically 100% covered by most insurance plans

  • Cash pay costs (without insurance):
      • 1st appointment: $150
      • 2nd appointment: $100
      • Annual Wellness Exam: $100
      • Follow-up appointments: $100 ea

  • Circle Medical does not determine the price of any prescribed treatments, if determined to be clinically appropriate, and those may vary widely depending on your insurance plan and choice of pharmacy

Locations

Circle Medical is currently available for telemedicine appointments in 32 states:

  • AZ

  • CA

  • CO

  • CT

  • DC

  • FL

  • GA

  • IL

  • IA

  • KY

  • MA

  • MD

  • ME

  • MI

  • MN

  • NC

  • NJ

  • NM

  • NV

  • NY

  • OH

  • OK

  • OR

  • PA

  • SC

  • TN

  • TX

  • UT

  • VT

  • VA

  • WA

  • WI


We have clinics in:

  • Beverly Hills, CA

  • San Francisco, CA

  • New York,  NY


More opening soon!

How to contact us

The fastest and easiest way to get in touch with our care team or your provider is through our in-app chat.

Our secure app-based chat is 100% HIPAA-compliant, which is required for us to be able to discuss patient-related health issues.

Insurance

  • Most PPO insurance plans accepted

  • Medicare accepted

  • We are NOT able to see patients on Medicaid or MediCal

  • You will verify your insurance as part of booking your appointment

  • We are not able to treat patients under the age of 18


Costs with insurance vary by plan. We will provide an estimate based on your plan verification results.

See More FAQs
Same-day appointments available
Attend via video from the comfort of home, work, or any location
No driving, parking or other travel required
Choose from over 200+ top-rated providers
No lines, no receptionist, no masks
No waiting room (with other potentially sick patients)
In-app chat support with patient care team
100% of appointment time spent with your provider
Typical appointment duration (including travel to and from)
Old magazines
Circle Medical
20-30 minutes
Typical Doctor's Office
1-2 hours
Prescribe or refill medications
Order blood work (4,000+ locations)
Order imaging (4,000+ locations)
STD screenings
Prescribe vaccinations and treatments
Doctor's Letter for employer/school
Annual Wellness Exams / Check-ups (Full list of Circle Services)
Same-day prescription orders sent to your pharmacy
Detailed summary sent to your phone after appointment
Circle Medical
Typical Doctor's Office

Telemedicine Visits with Circle Medical

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Same-day availability

Video visits

In person visits

Manage care via app

Live chat

Time required

Check-ups

Prescriptions available

In app appt. summaries

20-30
min.

Doctor's
office

Hours

350+ Primary Care Providers.
100% Confidence.

No matter which Provider you choose, you will be seen by a clinician who cares deeply about your health and wants to help you live your happiest, healthiest life.

Circle Medical Providers are held to an exceptionally high standard of compassionate, evidence-based care.

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Circle Medical Providers must meet all of the following standards:

Exceptionally qualified in their field

Board-certified

Deeply empathetic for patents

Follows evidence-based care guidelines

Embracing of diverse patient backgrounds

Impeccable record of previous care

In network with most PPO insurance plans

Don't take our word for it.

We are trusted by over 50,000 patients every month. Here's what they have to say.

Very quick availability; very thorough and compassionate providers; easy to navigate the app; health insurance accepted and no hidden fees.

Kash

I felt heard. I felt educated by the provider. There’s so much stigma and such a shortage of psychiatrists. I felt alone and judged, but Circle was different.

Princess

It was such an easy process, my provider may be one of the best I’ve ever had in my life

Cynthia

Simple and easy. My PCP. Is absolutely amazing, super helpful, kind and understanding. It was also very affordable and convenient and worked well with my insurance.

Talan

Wonderful experience. I feel heard. The virtual visit with the provider has been so positive. I feel I've gotten better care than I have had in my past in-person visits.

Emery

The service is so convenient, my provider is incredibly nice, and the technology is always reliable.

Amara

I love how easy the app is to use and how Circle Medical makes healthcare accessible to everyone.

Kim

I have a great working relationship with my provider. It is really easy to get care and feel cared for even on a virtual meeting.

Garrett

Process is seamless. Team is professional. It could not be easier to work with them.

Harriet

The whole process is so simple to use! This includes the new patient registration to the visits. The provider is absolutely a gem! The entire team is amazing. I recommend this service to everyone. For me, this is helpful due to my erratic schedule working in various rural Emergency Departments...I can take my appointment with me.

Killian

Its extremely user friendly, and the Doctors, PAs and NPs are of the absolute highest quality.

Cara

Ease of use, flexibility with schedule, and the provider was informative on the medical issue while delivering care with a nonbiased approach.

Christopher

To my provider, thank you sooo much!!! You are the best doctor ever!!! I literally owe you my life and I will be forever grateful, may God bless you so you can keep helping more patients 🙏🏻🩺👩‍⚕️

Macher

Easy process for booking, very helpful chat feature, they able to take care of pretty much everything including preauthorization with my provider.

Ernesto

This has been the most helpful medical resource I’ve discovered. Quality providers, good service and factual conversation. I am very pleased.

Cristina

I was able to schedule an appointment quickly and complete my diagnosis and prescription within the same week. My provider was caring, communicated clearly, and willing to answer questions.

Luke

I felt listened to! I’ve met with medical professionals in the past who dismissed my complaints, but my provider actively listened to me and addressed my issues.

Evangeline

Convenient for a busy wife, mom, teacher, and grad student lifestyle. Helps me put my own health first.

Selina

Very comfortable atmosphere, didn’t feel rushed. Was very impressed with the report after each visit. I have had several bad experiences prior to trying Circle, and honestly probably would have given up. Very happy so far.

Kendall

Excellent providers that truly care about their patients and listen to their concerns. Telehealth appointments are seamless.

Sebastian

My experience so far has been top notch really. From my provider's approachable manner and willingness to truly listen to me, to the after-hours service where I always received fast responses to my text messages, everyone has been so gracious. Circle Medical has been an important part of my new life. Thank you all so much.

Neil

I have had nothing but a good experience with my provider. I have been able to get the help I need and have been able to regain control of my life.

Owla

Oh my word! This experience has changed my life. No more wasted time in traffic, being exposed to others’ germs, long waits in the ‘waiting’ room. I’ve gotten the help I didn’t know I needed. And the providers are consistently working with me to tweak things or address anything else that might not be quite right. I have cried tears of happiness at having hope again, and how much better I feel!

Lindsay

The providers are very knowledgeable, friendly and available. I’ve met with multiple providers, never had any issues.

Xavier

I DID refer a friend just yesterday. I went through 5 other companies before I found this one, you check every box plus extra credit.

Chelsea

Circle Medical has ALWAYS helped me solve whatever health issue I’ve brought to them! There has never been a time I’ve left an appointment dissatisfied. As a fat individual with preexisting health issues, it is usually hard to find medical providers that actually listen to what I have to say rather than attributing everything to weight. It feels amazing to be heard and validated!

Boston

My provider was excellent - empathetic, resourceful, and intelligent. I'm grateful I was able to connect with her through Circle Medical.

Marvin

Circle Medical has in all honesty provided me with the most attentive, compassionate, and informed health care I've ever received. Being able to get care that fits with my demanding and unusual work schedule is a game- changer. So many times in the past I've been unable to access care I needed, or follow-up care, because of travel issues, time constraints, and my own anxiety & depression.

Selah

I was able to schedule an appointment quickly and complete my diagnosis and prescription within the same week. My provider was caring, communicated clearly, and willing to answer questions.

Manny

My provider has been BEYOND helpful, kind and compassionate. I never thought I would be so comfortable using an app for my medical needs, but I’m so glad I gave Circle Medical a chance!

Bobby

Circle Medical’s process was easy and intuitive made even better by a professional and kind provider. As a practice manager myself, your platform impressed me!!!! My provider’s “bedside manner” is warm and while I have insurance and could have gone elsewhere, I still chose Circle Medical.

Nolan

The convenience is amazing. I can always find an appointment at a time that works best for my schedule. Also, I love the ability to text questions whenever I want. I get answers within the same day. It feels like a concierge service. I can make an appointment when I want, and get quick answers to all of my questions.

Jo

Circle Medical made accessing care easy. Sometimes it is hard to reach out for help and Circle Medical made it easy for find a remote provider while I look for a provider in my area. From the beginning I felt respected, listened to, and cared for.

Jordin

Easy, fast booking, respectful treatment, great documentation and communication. My provider listens to me, takes my input into account and treats me like an equal, not like an annoyance. Can't recommend enough, A+++++

Tim

It is so difficult to access mental health care services right now especially for ADHD, I have received immediate and responsive care that has already improved my quality of life, thank you.

Ash

The ease and convenience was amazing. My PCP is very professional and welcoming. I felt very comfortable.

Jaydan

It’s so easy to use and I’m able to schedule same day virtual appointments. The provider I see is very thorough, extremely knowledgeable and always kind and considerate. I’ve been able to communicate easily through the chat and always get a response within a few hours. The best part is my insurance is accepted so there is very little out of pocket for me. 10/10 would definitely recommend to anyone!

Aracely

Great providers and awesome response team — even during after hours. Overall, Circle Medical is a wonderfully committed healthcare provider, that goes the extra mile for their patients.

Brayan

Medical care meant for modern life. Flexible times and locations. Providers who care about your well being and respect your time. I feel like my provider is a practical problem solver.

Elle

My provider was EXTREMELY helpful and informative, and the entire process was just simple and quick.

Wesley

Talk to a provider about your health today.

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Same-day Availabilities

Currently treating patients in:

This provider is not currently accepting new patients.

California

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